Refund policy

Updated Feb 8, 2025:

30-Day Return and Satisfaction Guarantee 

Our mission is to help as many people make perfect tortillas and other flatbreads at home and help preserve the art of cooking at home. We want to deliver you an experience that hope will be a part of your daily routine someday. 

If you are not happy with the results reach out to us and before we give your money back, we will try our best to help you get the results of the perfect tortillas you deserve! 

We offer returns and exchanges up to 30 days after your delivery date. A restocking fee of 20% applies which covers the costs to return your Presa Pan if you choose not to keep your purchase. 

Please email us at support@presapan.com or call us toll-free at (365) 747-6495‬ to get support for your order.